UNHCR Cox’s Bazar · 7+ years

I turn humanitarian data into decisions people can act on.

Data and information management specialist working in the Rohingya refugee response at UNHCR Bangladesh. I manage population datasets covering 1.2 million people, build Power BI dashboards and Power Platform applications used by senior management and government counterparts, and hold an MSc in data analytics with applied machine learning.

View projects Download CV

MSc in Data Analytics — CGPA 3.9 Google Data Analytics — Coursera CS50x — Computer Science, Harvard CS50’s Databases with SQL, Harvard PRIMES · proGres · BIMS at UNHCR

Population 0

Assets tracked 0

Reporting turnaround 2 days → 30 min

Impact in numbers

Seven years, measured

Every figure below is drawn from my own verified record. Population totals are the publicly reported aggregates for the Cox’s Bazar response — no operational or personal data appears anywhere on this site.

0Population records managed in proGres

0Refugees verified — Joint Verification Exercise

0Registration assets tracked via RAMS

0Physical files cleared from backlog

0Students and staff trained

0Refugees in the Biometric Identification Exercise

0Registration sites supported

0Years in humanitarian data

Profile

End-to-end data capability, built in the field

I have spent seven years delivering data operations for one of the world’s largest humanitarian responses. The work spans the full cycle — collection, cleaning, preparation, analysis, modelling and visualisation — with hands-on development in Power BI, Power Apps, Power Automate, SQL and Python.

What I build gets used. Dashboards go to senior management and to Camp-in-Charge government officials. Low-code applications have replaced manual tracking across eight registration sites, including an asset system covering US$4M+ and a reporting tool that cut turnaround from two days to thirty minutes. Alongside that I hold an MSc in Data Analytics and Design Thinking for Business (CGPA 3.9) with applied machine learning, plus CS50x — Computer Science and CS50’s Databases with SQL from Harvard.

Career analytics — overview

7+Years in humanitarian data

3.9MSc CGPA, out of 4.0

26Courses & trainings completed

8Registration sites supported

Operational scale

Records, files and people handled across major exercises

Training by domain

26 completed courses and workshops — 19 with certificates

Hands-on years by capability

Derived from role dates, not self-scored

Expertise

What I work with

Nine capability groups, from the database layer through to the dashboard a manager actually opens. Filter the grid to see the tools behind each area.

Data Visualisation & BI

Power BI — DAXPower QueryService & Premium TableauExcel dashboardsSPSS OrangeData storytelling

Programming & Databases

SQL ServerSSMSSSIS Python — pandasNumPyscikit-learn RMongoDBCassandra Neo4jRedis

Machine Learning & Statistics

Predictive modellingRandom ForestXGBoost Gradient BoostingRegressionClustering WAPE / RMSE / MAERFM & CLV

Data Management

CollectionCleaning & wranglingTransformation Validation & QAIntegrationGovernance Data protectionMaster data

Information Management

Operational reportingInformation products Needs & gap analysisIndicator design Data-sharing standardsRecords management

Low-Code & Automation

Power Apps — CanvasModel-DrivenDataverse Power AutomateExcel VBAAzure Kobo CollectMicrosoft Forms

Registration & Identity Systems

PRIMESproGres v4BIMS RAppGDTFMS SOP designFraud prevention

Design & Web

PhotoshopIllustratorPremiere Pro After EffectsInfographicsHTML / CSS / JS WordPressUI/UX & heuristic evaluation

Methods & Leadership

Design ThinkingRequirements gathering Stakeholder engagementTraining delivery Team leadershipInter-agency coordination

Selected work

Featured projects

Screenshots of live humanitarian systems are not published. Where visuals appear, they are illustrative rebuilds created with synthetic data that reproduce the structure and design of the original work without exposing any operational or personal information — on data-protection grounds.

Real output · public data

Machine learning2026

Predicting Dengue from a Routine Blood Test

A screening model on real hospital haematology from Jamalpur, tuned to catch 96% of dengue cases — because during an outbreak a missed case costs far more than a false alarm.

Pythonscikit-learnXGBoost

96.2%recall — 200 of 208 caught

Illustrative rebuild

Power AppsUNHCR

RAMS — Registration Asset & Materials Management System

A Model-Driven Power App that became the single source of truth for registration logistics, inventory and supply across eight sites.

Power AppsPower AutomatePower BI

US$4M+assets tracked, stockouts eliminated

Illustrative rebuild

Power BIUNHCR

Registration Operations Dashboards

A dashboard suite covering the ID Card Project, headcounting, BIE, stock and registration performance — for management and government counterparts.

Power BISQL ServerSSIS

Livereplacing manual reporting cycles

See all fourteen case studies

Analytics portfolio

Dashboards you can actually inspect

Everything in this section is built on public data, so unlike my UNHCR work it can be shown in full — real screenshots of real reports, not rebuilds. Power BI, Tableau and Python, across public health, crime, retail, food security and HR.

Real output

Pythonscikit-learn

Dengue Prediction from Blood Tests

A screening model built on real hospital haematology from Jamalpur, tuned to catch 96% of dengue cases — because during an outbreak, a missed case costs more than a false alarm.

96.2% recall — 200 of 208 caught

Real output

Pythonscikit-learn

E-Commerce RFM & CLTV Prediction

Half a million transactions reduced to five customer segments, then a gradient-boosted model that predicts what each customer will spend over the following three months.

R² 0.503 · MAE 860

Real output

Power BIDAX

IBM HR Attrition Console

A four-page Power BI console that takes a flat HR file with no dates in it and still answers the three questions an HR director actually asks: who is leaving, why, and who is next.

39.8% attrition found in one role

Real output

Power BIDAX

Global Superstore Performance

A four-page Power BI report over 51,290 order lines that answers a question the sales chart hides: revenue nearly doubled in four years, so why did margin go backwards?

−$920K profit leakage identified

Real output

Power BIDAX

Bangladesh Food Price Intelligence

Twenty-six years of World Food Programme price data — 14,178 observations across 74 markets — turned into an interactive Power BI tool for tracking food inflation, regional disparity and supply-chain margin.

26 years · 14,178 observations

Real output

Power BIDAX

Bangladesh Crime Analysis

A decade of national crime statistics — 1.09 million cases across eleven categories — analysed to test whether enforcement activity actually kept pace with crime.

−19.46% crime across the decade

Real output

TableauGeospatial

District Population & Growth (Tableau)

Thirty-one years of census data across all 64 districts, built in Tableau and published publicly — an interactive view of where Bangladesh actually grew.

170M across 64 districts

Real output

PythonRFM

Marketing Campaign Analytics & CLV

A campaign programme running at a net loss per cycle, and the segmentation work that shows exactly which customers it should have been aimed at instead.

−$3,046 per campaign cycle

Read the full case studies

Career

Experience

Apr 2019 — Present

UNHCR Sub Office
Cox’s Bazar, Bangladesh

Registration Assistant

Registration under DIMA — Data, Identity Management & Analysis

Manage and query registration data for a 1.2 million refugee dataset in proGres using SSMS, SSIS and Visual Studio.
Design and develop Power BI dashboards across the ID Card Project, headcounting, BIE, stock management and wider registration activities.
Built RAMS, a Power Apps solution tracking US$4M+ of assets across 8 sites and eliminating stockouts.
Team Leader, Documentation & Filing — cleared a 1M+ file backlog leading 5 staff and 9 enumerators.

Jul 2018 — Mar 2019

Technical Assistance Inc.
UNHCR Project, Cox’s Bazar

Field Registration Assistant

UNHCR Joint Registration Exercise

Verified and registered Rohingya refugees in proGres, enabling issuance of identity documents and access to assistance.
Conducted Refugee Status Determination interviews and quality control on collected data.

Jan — Dec 2017

Redision Digital Technologies Ltd.

District Coordinator & Trainer

Learning & Earning Development Project — ICT Division, Government of Bangladesh

Supervised 4 trainers and reached 250+ students across 10 batches in rural Cox’s Bazar.
19 trainees were awarded laptops by the ICT Minister as among the highest-earning graduates nationally from a cohort of 5,000+.

Apr 2015 — Mar 2018

I Tech Park
Cox’s Bazar

Founder & Chief Trainer

Information Technology Park

Founded and led a professional training centre, managing 10+ trainers and designing industry-aligned curricula.
Trained 300+ students, many of whom moved into sustainable freelance careers.

Read the full background

Education

Academic background

MSc in Data Analytics and Design Thinking for Business

East Delta University · 2025–2026

Completed · CGPA 3.9 / 4.0

Predictive modelling, Power BI, marketing analytics, big data, design thinking.

BA in English

University of Skill Enrichment & Technology · 2021–2024

Completed · GPA 3.52 / 4.0

English literature, language and structure, professional communication skills.

Diploma in Computer Science & Application

Bangladesh Open University · 2018–2019

Completed · GPA 3.49 / 4.0

Programming and visual programming, databases, operating systems, networking, final project.

Continuing professional development

Training & certificates

Twenty-six completed courses and workshops across technical, registration, protection, integrity and security domains — nineteen of which issued a certificate. The gallery advances on its own and pauses the moment you touch it — drag, swipe or use the arrow keys, and click the centre card to open it full size.

1 / 19

The full training record

Not every course issues a certificate. Everything below was completed; a ✓ marks the ones whose certificate is viewable in the gallery above.

Technical & data

CS50x: Introduction to Computer Science Harvard University / edX 2025Certificate on file
CS50’s Introduction to Databases with SQL Harvard University / edX 2025Certificate on file
Google Data Analytics Professional Certificate Google / Coursera · In progress — “Foundations: Data, Data, Everywhere” completed February 2026 2026Certificate on file
Power BI Essential Training Professional development 2024
Excel: Macros and VBA Professional development 2024
Excel Online: Managing Workbooks Skillsoft via UNHCR GLDC 2021Certificate on file

Registration, identity & data protection

UNHCR Data Academy — Registration & Identity Management UNHCR 2024
Emergency Registration Learning Programme (ERLP) UNHCR 2024
Fundamentals of Identity Management and Registration UNHCR 2024
UNHCR Data Protection Learning Module UNHCR GLDC Protection 2023Certificate on file
Information Security Awareness Training UNHCR GLDC — ICT 2022Certificate on file

Protection & safeguarding

Interviewing for Protection — full series UNHCR 2025
Workshop on Prevention of and Response to SEA UNHCR country operations 2025Certificate on file
Workshop on Prevention and Response to Sexual Harassment UNHCR 2025Certificate on file
Sexual and Gender-Based Violence (SGBV) — Level I UNHCR GLDC Protection 2020Certificate on file
Prevention of Sexual Exploitation and Abuse (PSEA) UNHCR GLDC 2018Certificate on file
Protection Induction Programme (English) UNHCR 2018Certificate on file
Protection Induction Programme (Arabic) UNHCR 2018Certificate on file

Integrity & conduct

Integrity Learning UNHCR 2023Certificate on file
Fundamentals of Fraud and Corruption Awareness UNHCR GLDC 2020Certificate on file
Prevention of Harassment, Sexual Harassment and Abuse of Authority United Nations 2018Certificate on file

Security & safety

Individual First Aid Kit Course UN Department of Safety and Security 2025Certificate on file
BSAFE UNDSS 2019Certificate on file
Basic Security in the Field UNDSS 2018Certificate on file
Advanced Security in the Field UNDSS 2018Certificate on file

Language

Berlitz English Language Course Berlitz 2024

Get in touch

Contact

Open to conversations about data and information management roles, BI development and humanitarian analytics. I usually reply within two working days.

Email
s.a.shiponcox@gmail.com LinkedIn
linkedin.com/in/coxshipon

Location
Cox’s Bazar, Bangladesh

Curriculum vitae
Safiul_Azam_CV_2026.pdf